Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-12-20
Person
5
5
0
Review of Hand Therapy Service
20th December 2022
[name removed] answered everything I was concerned about with clarity and honesty, felt she really cared
Suggested improvements
Nothing
St Mary's Hospital
2022-12-20
Person
5
5
0
Review of Early Intervention
20th December 2022
I feel that I have received great care under my support team and that I have been treated well and looked after. From the start they have listened to me and understood my needs. I feel confident going forward and I am able to live my life knowing there is support out there if needed.
Suggested improvements
I don't feel there is anything that could of been improved.
St Mary's Hospital
2022-12-19
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
19th December 2022
Lovely staff
Suggested improvements
N/a
St Mary's Hospital
2022-12-19
Person
5
5
0
Review of Hand Therapy Service
19th December 2022
It was an enjoyable experience going from booking in to having a consultation
Suggested improvements
I can’t fault the service I received
St Mary's Hospital
2022-12-19
Person
1
5
0
Review of CMHT Red Kite
19th December 2022
The nurse from this department told me I was booked in for the wrong day and time. Additionally, she said I was due to receive a depot injection of a drug which is not even prescribed for me. I think this is very dangerous and displays a complete lack of professionalism.
Suggested improvements
See above, as the changes required are quite clear.
2023-03-08 15:43:45
Response from St Mary's Hospital
Thank you for your feedback, we are regularly reviewing our systems around maintaining contact with our patients with aim of improving access.
St Mary's Hospital
2022-12-16
Person
5
5
0
Review of CMHT Red Kite
16th December 2022
[name removed] gave me a chance when everyone else didnt. She had faith in me unlike others
Suggested improvements
Dont discharge me so quickly
2022-12-19 11:02:59
Response from St Mary's Hospital
Please get in touch with the team if you feel you need more support. Best wishes, Hugh Jones, Patient Experience Manager
St Mary's Hospital
2022-12-16
Person
4
5
0
Review of CMHT Red Kite
16th December 2022
was helpful, relaxing, very formal, helped relax
Suggested improvements
was really happy with the assessment was made to feel welcome and very relaxed
St Mary's Hospital
2022-12-16
Person
4
5
0
Review of CMHT Rockingham Triangle
16th December 2022
I am so glad there are people like this to help people when they need it
Suggested improvements
Had more regular apts
2023-02-15 14:16:12
Response from St Mary's Hospital
Thank you for you for your kind words, I will share this with the team. We have recruited additional staff which will hopefully improve the service you all receive.
St Mary's Hospital
2022-12-16
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
16th December 2022
It’s embarrassing going to sexual Health, however the team at st Mary’s in Kettering very so kind and supportive, these guys are super stars. The hospital is very well
Organised with dates and times communicated to you by text and phone.
Suggested improvements
Not much, I like the fact they do not call out your surname when calling you to a room
St Mary's Hospital
2022-12-15
Person
5
5
0
Review of CMHT Red Kite
15th December 2022
The staff have always been very understanding.
Suggested improvements
I can't think of anything.
